Summary: Norango is a GDPR compliant contact centre. We specialise in 24/7 customer care for businesses of all sizes from start ups to government departments…
AI projects in small firms fail on misunderstood...
Most AI projects in smaller businesses do not fail on the technology.
They stall for a simpler reason. The process being automated was never fully understood in the…
I had the pleasure of working with Dave and watched him deliver a TED-style talk for Cornwall Council on Continuous Improvement, Customer Experience, and …
‘I can adapt my behaviour to best respond to the other party and reduce likelihood of conflict and stress’
“Alec’s coaching has been outstanding. My recent promotion came about thanks to our collaboration. I’ve been able to discuss important leadership and …
Bruno Roquette I have known Nick for many, many years now, we worked together in the past and in 2022 our business was growing very fast and we needed to put …