Walfinch Kingston & Weybridge Testimonials
Review 1: I was recommended the services of Walfinch carers and I have been very happy with them. From the initial consultation where I voiced my concerns about my husband's physical health problems and his dementia, all were dealt with. The carer who now comes in every Wednesday afternoon, to allow me to go to my quilting class, is very caring with a lovely sense of humour.
I would certainly recommend Walfinch to anyone in need of first class care.
Overall Experience Staff Care / Support Management
Treated with Dignity Value for Money
Submitted by: (Wife of Client)
Review 2: I am delighted and so grateful for the care, kindness and support provided by the Walfinch team for my nieces and, indeed, myself. Without their commitment and passion to improve the quality of my nieces' well-being, they would not have been able to stay in their own home. I highly recommend them; their carers deliver an exemplary service each and every day.
Overall Experience
Staff
Care / Support
Management
Value for Money
Treated with Dignity
Submitted by: Uncle of Client)
Review 3: The ladies from Walfinch provide extra care services to my mother a couple of times a week, plus ad hoc services when requested, in addition to her basic care package. My mother likes the people and appreciates their company. They are professional and always try to accommodate our requests.
Walfinch listen to our feedback, do their best to adjust their services as we request, and are always helpful.
The people visiting my mother raise topics that should be attended to by the basic care services which is helpful for me as I am travelling sometimes so don't necessarily see what is happening day to day.
The service is well organised, well managed and you can trust them.
Overall Experience Staff Care / Support Management
Treated with Dignity Value for Money
Submitted by: Son of Client/Service User)
Review 4: I really didn't know where to start when I began looking for someone to help support my mum, but fortunately Walfinch came up on my internet search, and I'm so happy they did!
Right from my initial enquiry the team demonstrated real understanding of the issues around introducing carers into an elderly person's routine, and I was quickly reassured that they would find just the right person for Mum, and they certainly have! Mum views her carer as a friend and looks forward to her visits. Support is given in a sensitive way and Mum always feels respected and never patronised or talked down to. From my point of view I feel confident that at times when I'm away or busy, Walfinch will step in and provide the help we need.
Overall Experience Staff Care / Support Management
Treated with Dignity Value for Money